Pricing FAQ¶
What am I buying?¶
A per-role subscription that delivers a bounded flow of Qualified Match Briefs for that role (20/month by default), plus the handshake workflow that converts mutual interest into a real first conversation. You’re paying for qualified throughput, not applicant volume.
What’s a “Qualified Match Brief”?¶
A decision-ready candidate packet you can review and interrogate before spending live interview time. Ibby only shows briefs that: - meet your declared hard constraints, and - meet a minimum “decisionable” completeness standard (internally enforced), and - are not obviously off-target on role type or seniority.
Do Match Briefs include interrogation history? Can I ask follow-ups?¶
Yes. You can interrogate the candidate agent as much as you want for any candidate. There is no separate meter for interrogation.
How is this different from a job board or inbound “leads”?¶
Job boards sell volume and you pay in screening time. Ibby sells a bounded flow of qualified options so you can move faster with less triage and less coordination overhead.
What hiring spend does this replace?¶
Potentially all of the above: recruiter fees, sourcing tools, job board spend, and (most importantly) internal screening and coordination time. In practice, teams typically keep parts of their existing stack initially, then reduce spend where Ibby proves it can reliably deliver qualified throughput.
Why is pricing per role instead of per seat?¶
Because cost and value scale with open requisitions, not logins. One role can consume intensive calibration and matching; pricing tracks the thing you’re actually trying to fill.
Can one role subscription cover two similar requisitions?¶
No. One subscription is one candidate stream for one role definition.
You can define your role more broadly (e.g., “backend or full-stack”), but broadening has tradeoffs: - it increases the chance of near-misses, and - Ibby will limit over-broad roles to preserve brief quality.
At minimum, the role model must specify: - a primary function (e.g., software engineer vs. accountant), - a seniority level, and - at least three claims (Ibby builds these during onboarding).
Why am I buying 20 briefs if quality is high?¶
Hiring is a series of filters. Ibby is meant to be a strong first pass, but candidates will still fall off at later stages (deep technical screens, team-fit, compensation alignment, timing, competing offers).
The default cap (20 / month) is designed to be: - enough throughput to support urgency hiring without reverting to volume triage, and - sustainable given the cost of producing decision-ready briefs.
What do I get for $750/role/month?¶
- Up to 20 Qualified Match Briefs / month
- Risers: +$200/month per +10 briefs
- Handshake workflow included (no separate intro fee)
- Role intake + calibration included
- Continuous role tuning included (as you learn and refine)
- Support included (lean in Phase 2; published response SLAs)
- ATS integration: not immediately; planned once Phase 2 traction is proven (high priority)
- Manual sourcing / concierge recruiting: not offered (ever)
What exactly counts against my 20 briefs?¶
Each delivered Qualified Match Brief counts as 1.
Replacement policy: if a delivered brief is later discovered to violate a declared hard constraint due to an Ibby error, we replace it at no charge and it does not count against your quota.
Do unused briefs roll over?¶
Yes—25% of unused monthly credits roll over to the next month (rounded up). - If your monthly cap is 20, up to 5 can roll over. - If your monthly cap is 30, up to 8 can roll over.
Rollover credits are forfeited at the end of the billing month if the role does not renew. Unused credits do not roll over after a role closes.
How quickly will I see the first candidates?¶
Once your role is marked “ready”: - First brief within 24 hours - First 3 briefs within 3 business days
How will briefs be delivered (drip vs. batch)?¶
Default delivery is a steady flow: - 1 brief per business day (~5/week, ~20/month)
If we miss a day (no qualifying matches found that day), we “catch up”: - we’ll attempt to send 2 the next business day, and so on, until we’re back on pace.
If you want faster throughput: - you can request “send me X more as soon as you find them,” up to your quota (briefs may arrive in a lump sum), and/or - you can increase the daily drip rate above 1/day to any level you want (up to your quota).
Can I see if Ibby can cover my role before paying?¶
Yes. You can enter your full role details before purchasing. Ibby will show a coverage estimate (expected throughput and the constraints that limit supply), or tell you if there isn’t enough pool under your constraints.
What’s a “riser” and when would I use it?¶
A riser increases capacity when you need more parallel options due to urgency or a narrow role. - Base: 20 briefs/month - Riser: +10 briefs/month for +$200/month
Risers are for “I need more qualified options faster,” not “spray and pray.”
Are candidates exclusive to me once I receive a brief?¶
No. Candidates are not exclusive. If you want a candidate, move quickly through your process.
If multiple companies see the same candidate, how do you avoid recreating race dynamics?¶
Ibby does not attempt to eliminate competition for candidates. The hiring market already rewards speed; Ibby’s approach is to: - reduce volume triage for companies, and - reduce time-wasting for candidates by making early intent and follow-through explicit.
Does a handshake prevent candidates from talking to other companies?¶
No. A handshake is a commitment to have the first conversation. Candidates may have multiple concurrent handshakes.
What is the handshake, and what am I committing to?¶
Handshake is the “no time-wasting” mechanism: - When both sides affirm interest, you agree to schedule the first call within 7 business days of the candidate’s affirmation.
Reliability guardrails apply to both companies and candidates: - repeated no-shows or bad-faith behavior trigger “three strikes” enforcement, resulting in throttling for a period of time, - strikes decay slowly over time.
(See the Handshake Policy for details.)
What if we start handshakes and then I refine the role?¶
Role refinements affect future briefs, not past consumption. Any handshakes already initiated remain valid under the role context they were initiated under.
If the change is a material role change (e.g., seniority, must-have stack, location/timezone, compensation band), Ibby will re-confirm the role as “ready,” refresh coverage expectations, and apply updated delivery targets going forward.
Feedback credits: what are they and why should I care?¶
Feedback credits are a bounded incentive to reward high-quality rejection signal that improves future matching. - Up to 5 credits / role / month - Only for pre-handshake rejections after you interrogated the candidate agent - If your feedback triggers a meaningful model update, you earn 1 additional brief credit usable that month
Am I doing extra work to earn what I already paid for?¶
No. Brief delivery is what you’re paying for. Feedback credits are optional “icing” for high-quality signal that: - helps candidates (clearer signals, better alignment), - improves your role model (more accurate future matching), - improves Ibby overall.
You do not need to participate in feedback credits to get value from the subscription.
Could feedback credits bias feedback toward what earns credits rather than what’s true?¶
It could, which is why we recommend being candid. Feedback flows directly into your role model—optimizing for credits over truth degrades your own future matches.
Why are feedback credits gated on agent interrogation?¶
Because the interrogation context + your rejection reason together create a higher-fidelity signal. That combination is more likely to produce a meaningful model update than a standalone “no” with minimal context.
What counts as “meaningful” feedback?¶
Meaningful feedback is feedback that changes the model for this role/candidate (constraint clarification, weighting change, missing requirement added, corrected claim, etc.). Vague feedback (“not a fit”) is recorded but doesn’t earn credits.
Examples: - Credit earned: “Updated role model: increased emphasis on X; clarified constraint Y.” - No credit: “Recorded feedback; no model update required (already captured for this role).”
There is no appeal process for credit decisions.
How much time will this take me each week?¶
The goal is to reduce screening and coordination time. Your workload is primarily: - reviewing a bounded number of briefs, - interrogating the ones that look promising, - affirming a small number to handshake.
[TODO: Insert pilot-based time estimate here — e.g., typical minutes per brief / per week.]
Can I run multiple roles at once?¶
Yes—each active role has its own subscription, quota, and cadence.
Is there volume pricing for multiple roles?¶
Yes: - 1–4 roles: $750/role/mo - 5–9 roles: $650/role/mo - 10+ roles: $550/role/mo
Is this recruiting spend or software spend?¶
You can reasonably categorize it as either, depending on how your company budgets hiring infrastructure. Default posture is recruiting spend, but many teams find it also fits the “software/tools” bucket.
Can I cancel anytime?¶
Yes—month-to-month. Cancel anytime.
What if we pause or deprioritize the role mid-month?¶
You can pause/deactivate a role within the first 7 days of the billing period. After that, the role is locked in for the remainder of the month.
What about misrepresentation or “polished fiction”?¶
Candidate claims on Ibby are not inherently more true or false than they are in any other hiring channel. Ibby is not a credentialing authority, and it remains the company’s responsibility to verify that a candidate is who they say they are and that their background checks out (just as it is today).
What Ibby does provide is a more structured, interrogable record of a candidate’s claims, which can make inconsistencies easier to spot earlier in the process. If you encounter claims that appear obviously falsified or materially deceptive, you can report the candidate through Ibby. We record the report and may take appropriate action under our enforcement policy.